Refund policy

Refund Policy

We want you to love your Blossomn products. If you’re not satisfied, here’s how returns work

Returns

You have 30 days from the delivery date to request a return. Items must be unused, unopened, and in original packaging (for hygiene reasons, this applies especially to beauty/cosmetic items — see exceptions below).

Non-returnable items

For health and safety reasons, opened or used cosmetic items (lashes, brushes once used, etc.) cannot be returned unless defective.

How to start a return

Email us at [your support email] with your order number and reason for return. We’ll respond within 1–2 business days with instructions.

Refunds

Once we receive and inspect your return, we’ll notify you of approval status. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us within 7 days of delivery with photos, and we’ll send a replacement or full refund at no cost to you.

Shipping costs

Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.